NLC
What Carriers can I Contract with in NLC?
Currently, the carriers available to contract with in NLC are American Amicable, Americo, Mutual of Omaha, and Corebridge.
How to Create Contract Request in NLC
In order to create a new contract request, please click on the blue plus (+) sign icon and begin the process.
Technical Issues - Insufficient Information for Submitting Documents in NLC
We apologize for the inconvenience. Please submit a ticket so the support team can escalate the issue to the secondary technical support team.
General Questions - What is NLC and How Does it Relate to HCMS?
NLC is the new contracting application that replaced SureLC in 2022. NLC will depend on data from HCMS, including but not limited to contracting hierarchy, personal information, and compensation level.
General Questions - What Documents and Information are Required to Submit a New Contract Request?
As part of the onboarding process, Next Level Contracting (NLC) requires specific documentation to complete your profile and facilitate future contracting needs. These documents include, but are not limited to: Errors and Omissions (E&O) Insurance – ...
General Questions - What Documents and Information are Required to Submit a New Contract Request?
During onboarding, NLC requires documents that include but is not limited to: Errors and Omissions (E&O), Anti-Money Laundering (AML), and a voided bank check. NLC will save these documents in your profile and use them for all future contract ...
Login Issues - Not Able to Log into NLC (because agent/admin has yet to complete onboarding)
Please ensure you have finished the Onboarding process to create your NLC account. Once you have, you will be able to log in and utilize all of the application’s features.
License issues - License Showing Inactive (but it should be active)
Please contact support so they can re-sync your NIPR account with HCMS. Once this is done, your NLC account will correctly reflect your license status
Document Issues - Issue Uploading Documents in NLC (image size)
If you need to convert the size of an image to be smaller, you can utilize an online resource to assist you in altering the size. For instance, you can use an application called Adobe Scan which is free and allows you to scan documents or convert ...
Document Issues - Document is Encrypted
Currently, NLC does not support encrypted PDF files. You will receive an error message if you try to upload one. A workaround would be to take a screenshot of the document you want to upload, export it in PDF format, and then upload it. Please keep ...
General (/Questions) - What to do after HCMS Onboarding?
After completing HCMS Onboarding, you will not have access to your account until completing NLC (Next Level Contracting) Onboarding. You should receive a pop-up in your HCMS account when logging into your HCMS account in which you can click the ...
Login Issues - Can’t Access HCMS Account Because of a Pop Up
This is because NLC Onboarding has not been completed. To access your HCMS account, you must complete the two steps in the pop-up: NPN Validation and creating an account in NLC.
We're Working on It: Your Issue Has Been Escalated
Hi User, We acknowledge the issue you've encountered and have escalated it to our technical support team for in-depth investigation and resolution. We appreciate your patience and understanding as we work diligently to resolve this matter.