General (/Questions) - What to do after HCMS Onboarding?
After completing HCMS Onboarding, you will not have access to your account until completing NLC (Next Level Contracting) Onboarding. You should receive a pop-up in your HCMS account when logging into your HCMS account in which you can click the “Navigate to NLC” button and complete the Onboarding for that application.

What is NLC?:
NLC is the new contracting application that replaced SureLC in 2022. NLC will depend on data from HCMS including but not limited to contracting hierarchy, personal information, and compensation level.
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General (/Questions) - What is HCMS and Who Uses it?
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General Questions - What is NLC and How Does it Relate to HCMS?
NLC is the new contracting application that replaced SureLC in 2022. NLC will depend on data from HCMS, including but not limited to contracting hierarchy, personal information, and compensation level.
Onboarding Issues - Re-inviting an Agent who Already Completed Onboarding
When an agent completes the HCMS Onboarding, they cannot Onboard again, as they already have an account in the HCMS system with their information. In this situation, we can either delete the agent from the system, in which they can complete ...
General (/Questions) - Terminate Contract
As this is not a technical issue, we will notify the Corporate team.
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