General Questions - What is NLC and How Does it Relate to HCMS?

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• General (/Questions) - What to do after HCMS Onboarding?

  After completing HCMS Onboarding, you will not have access to your account until completing NLC (Next Level Contracting) Onboarding. You should receive a pop-up in your HCMS account when logging into your HCMS account in which you can click the ...

• General (/Questions) - What is HCMS and Who Uses it?

  Hierarchy and Compensation Management System (HCMS) is an application that supports a variety of business processes within an Insurance Marketing Organization (IMO). It's an on-demand system that provides self-service capability to its users who are ...

• General (/Questions) - Terminate Contract

  As this is not a technical issue, we will notify the Corporate team.

• Login Issues - Can’t Access HCMS Account Because of a Pop Up

  Since your NLC Onboarding is not yet complete, your HCMS account remains inaccessible. To gain access, you will need to finish the two required steps shown in the onboarding pop-up: NPN Validation – Confirming your National Producer Number (NPN) to ...

• General Questions - What Documents and Information are Required to Submit a New Contract Request?

  During onboarding, NLC requires documents that include but is not limited to: Errors and Omissions (E&O), Anti-Money Laundering (AML), and a voided bank check. NLC will save these documents in your profile and use them for all future contract ...