Technical Errors - Cannot validate NPN - saying NPN is invalid

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• Invalid NPN

  We recommend that you use the link provided to check for your NPN https://nipr.com/help/look-up-your-npn. Also are you able to produce a document that corresponds with the NPN you are now using? We apologize for the inconvenience. We are ...

• Technical Errors - Error Message with Entering Date of Birth for NPN Validation - says email or phone not found

  This is an error that occurs when information is inconsistent with the NPN Validation and data in the NIPR account. Please make sure the NIPR system is accurate; specifically the resident state license section to ensure the email and phone number are ...

• Technical Errors - 500 error when initiating/completing HCMS invitation

  Please submit a ticket so support can escalate this issue to the secondary technical team and they can assist in getting this issue fixed.

• Change NPN in HCMS

  Below, please find instructions to edit/correct your NPN: 1. Log in to HCMS 2. Click profile picture icon in upper right of screen 3. Click on "View Profile" in the drop down menu 4. Click on the edit (pencil/pad) icon in the "Personal Details" box ...

• Technical Issues - Insufficient Information for Submitting Documents in NLC

  We apologize for the inconvenience. Please submit a ticket so the support team can escalate the issue to the secondary technical support team.