General (/Questions) - How to join the FFL Corporate Slack workspace
Please click this link to access to the FFL Corporate Slack Workspace.
If you do not have a Slack account you will need to create one. If you already have a Slack account, you will need to connect your account to the FFL Corporate Workspace. This will allow you to switch across your workspaces from your single Slack account.
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General (/Questions) - Can't Log into SureLC
If you are having issues logging into SureLC, please reach out to the FFL - Corporate Contracting Manager. (Corinne - corinne@familyfirstlife.com)
General (/Questions) - Terminate Contract
As this is not a technical issue, we will notify the Corporate team.
General Questions - Denied from Carrier
As this is not a technical issue, please contact the Corporate team for help resolving this. contracting@familyfirstlife.com
General (/Questions) - What is HCMS and Who Uses it?
Hierarchy and Compensation Management System (HCMS) is an application that supports a variety of business processes within an Insurance Marketing Organization (IMO). It's an on-demand system that provides self-service capability to its users who are ...
Who do I contact?
Which team should I contact for this app? Depending on the issue or inquiry, you may be required to reach out to a particular group or department in Family First Life (FFL). Please see the following infographic to see which team to connect with ...