How to Change Personal Information

How to Change Personal Information

Please go to NIPR and update the information necessary. 

Additionally, please note that the updated information will appear in your account at 10 PM EST, as HCMS performs a nightly update process at that time to keep your HCMS record synchronized. If you do not see the correct information after 24 hours, please contact support to sync your data. 

However, if you wish to have your information updated instantly, please reach out to the FFL Corporate Support Team directly. Below is the email of a member of the team who can provide assistance:

If the following applies to you, you will be unable to make specific changes in NIPR. Therefore, please contact contracting@familyfirstlife.com for assistance:

The following states will not show resident or mailing address information:
  • Hawaii
  • Minnesota

The following states do not send Business Address to PDB:
  • Kansas

The following states will not reflect resident address:
  • Alaska
  • California
  • Florida
  • Illinois
  • Maryland
  • Nevada
  • New Jersey
  • Oklahoma
  • South Dakota
The following state does not report Email address:
  • Florida


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